Hosted telephony allows a company to achieve a number of key benefits without the capital outlay of traditional telephone systems. Our chosen hosted platform is a powerful suite that delivers stable, low-cost features.
Products such as Mobile Office; a softphone that operates on your smartphone and mirrors your desk extension. As long as you have 3g or wi-fi connection for your phone, your app will pass calls to you wherever you are. a big advantage here is calls transferred to you via the office will be free.
We have many products that we can configure on an ongoing basis.
Professional Call recording is another feature that is delivered at low cost (£25.00) only if you need it otherwise you can record your own vice for free.
There are back up and failure control options, to achieve call continuity under almost all circumstances. if there is a total power failure calls can be automatically diverted to a designated mobile phone.
Auto attendant, time of day routing, call queuing, reception console, desktop soft phones, CRM integration plus many, many more options are available at a fraction of the costs for traditional telephony.
Freedom to choose your device
A superb range of handsets, cordless phones, basic phones, video conferencing and soft phones are available on this open platform.
This leaves a company free to configure, users, departments and branches based on requirement, not availability.
Airwave Communication provide in and out of warranty support on all devices supplied by us.
Handsets from renowned providers such as Yealink, Cisco, Polycom, and Panasonic give you a great variety of options to choose from.
Most headsets from major manufacturers are compatible with the handset ranges we provide.
We can arrange cost and tax efficient third-party finance to put the handset and installation costs into the fixed monthly repayment plan.
Our systems are fitted by our engineers and you will receive full training on site.
From the day of installation, we offer free support to you remotely for the duration of the contract. This means we can access your system from our platform and fix most bugs and faults without having to visit your premises.